An Outlook Live mailbox wasn't found for the user.

By: Ashley  

If you are getting this eror while migrating your mailbox to office 365 or Live Edu in the cloud then one of the following could solve your issue.

  • Confirm that the Outlook Live mailbox exists. If it doesn't, create an Outlook Live mailbox for the user.
  • Verify that you're using the correct Windows Live ID (SMTP address) for the user's Outlook Live mailbox.



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