By: Ashley Printer Friendly Format
If you are getting this eror while migrating your mailbox to office 365 or Live Edu in the cloud then one of the following could solve your issue.
- Verify that you're using the correct user name and password for the administrator account in the CSV file.
- Verify that you're using the correct user name for the user account in the CSV file.
- Verify that the administrator account has the necessary permissions to access the user account.
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