Outlook Live couldn't sign in to the user account on the IMAP messaging system.

By: Ashley Printer Friendly Format    

If you are getting this eror while migrating your mailbox to office 365 or Live Edu in the cloud then one of the following could solve your issue.

  • Confirm that the account still exists.
  • Verify that you're using the correct user name and password for the account in the CSV file.
  • If you're using an administrator account with super-user credentials:
    • Verify that you're using the correct user name and password for the administrator account in the CSV file.
    • Verify that you're using the correct user name for the user account in the CSV file.
    • Verify that the administrator account has the necessary permissions to access the user account.




  • Most Viewed Articles (in Office365 )

    Steps to Create Shared Mailbox in office 365

    Install and configure Memcached in linux

    Setting up Office 365 in Android phones and tablets

    Configure SSO for a domain with ADFS - Convert a domain to a federated domain in Office 365

    ADFS and ADFS Proxy in Windows Server 2012

    Change Dirsync synchronization frequency

    Making your Alias email as 'Send As' in Office 365

    Outlook Live couldn't sign in to the user account on the IMAP messaging system.

    An Outlook Live mailbox wasn't found for the user.

    The user's mailbox has already been migrated.

    Outlook Live couldn't connect to the IMAP server.

    The user's Outlook Live mailbox is full.

    xxxx cannot be loaded because the execution of scripts is disabled on this system. Please see “get-help about_signing” for more details.

    Change primary e-mail address of a Office 365 user or group

    Error: "the current user is required to be a builtin\administrator directory sync - Office 365 Directory Sync

    Latest Articles (in Office365)

    Comment on this tutorial