Solution to error: unable to open connection to server due to security error

By: Ashley  

If you are getting this error on your android device while connecting to Exchange 2010 or Office 365, it can be easily fixed. When the account is set up correctly on the phone a notification is sent to it. This has to be opened in order for the account to work. Unfortunately the phones hide the notification window or you may have missed the notification.

To get the notification again, try swiping down from the top of the screen to open it. There was a notification which asked me to accept. I clicked on it and after that the mail started syncing. My phone is now syncing just fine and I can send and receive emails from my exchange server. By the way I am using Office 365.

Archived Comments

1. I use Asus mobile. I just enabled Auto sync option and everything worked fine. This error message ha
View Tutorial          By: Rajendra at 2016-06-14 04:38:59

2. Play store

View Tutorial          By: abdani hussein at 2015-05-02 21:19:47

3. This solution worked like a charm, thank you. I had installed the update over the weekend and on Mon
View Tutorial          By: budfox at 2014-07-15 14:25:16

4. Go to setting > Data Usage > Menu> Check Auto-sync data. Reboot
your device.Hopeful

View Tutorial          By: Myat Moe at 2013-06-06 07:53:01

View Tutorial          By: Kalpesh at 2013-02-27 10:30:41

6. thank you so much, this solved my problem
View Tutorial          By: Julia at 2012-09-01 21:03:27

7. We migrated to office365 this morning and i was able to sync my android gingerbread phone using m.ou
View Tutorial          By: Muthukumaran at 2012-09-01 08:37:27

8. Thanks, this solved my problem!
View Tutorial          By: Gordo at 2012-06-13 19:19:27

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