Solution to error: unable to open connection to server due to security error

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If you are getting this error on your android device while connecting to Exchange 2010 or Office 365, it can be easily fixed. When the account is set up correctly on the phone a notification is sent to it. This has to be opened in order for the account to work. Unfortunately the phones hide the notification window or you may have missed the notification.

To get the notification again, try swiping down from the top of the screen to open it. There was a notification which asked me to accept. I clicked on it and after that the mail started syncing. My phone is now syncing just fine and I can send and receive emails from my exchange server. By the way I am using Office 365.


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Comments(2)


1. View Comment

We migrated to office365 this morning and i was able to sync my android gingerbread phone using m.outlook.com. my ASUS transformer runs Jelly Beans and when i changed the server to m.outlook.com, the server gets recognised. but when i sync he email it throws up this error "Couldn't open connection to server due to security error". I am not able to look for the notification that is being refered in this. Please help.

View Tutorial          By: Muthukumaran at 2012-09-01 08:37:27
2. View Comment

This solution worked like a charm, thank you. I had installed the update over the weekend and on Monday morning, when I should have had an avalanche of mail, nothing. We use Office365 and our IT guy did not know how to resolve this issue as we recently migrated to it.

View Tutorial          By: budfox at 2014-07-15 14:25:16

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